Quick and detailed service work is essential to your business
Consulting
Hair business is almost customization business. So communication is very import at the first begaining. please be patient, let’s discuss step by step and definitely figure out what hair grade, extension method, hair thickness ratio, color shades is suitable for your target market. And any question will be replyed in 24 hours.
Sampling
Samples for quality test is the neccessary before bulk oder, It should be proved by seeing, touching, washing,and wearing. The samples will be made and sent in 7 -20 days as your requirments.
Bulk order
PPS will be made for quality confirmation before bulk order. And the progress will be followed up with daily production, Usually 20days – 45 days wll be finished and delivered (depend on qty and kinds of the color shade)
After-sale
To support you grow in your market,we love to hear from you any feedback, comments, suggestion, Any problem will be answered and solved asap.
faq
Q:What is your MOQ?
A: The MOQ is 500 grams for each specific item.
Q: What is the difference between synthetic Hair, human Hair and Remy Human Hair?
A:
Synthetic hair
Synthetic hair is manufactured to act and feel like human hair and can even be styled and heated up to 180c in moderation. Recognised as the best quality heat- friendly synthetic fibre, our synthetic hair extensions allow women to change and style the hair as desired. Synthetic hair usually lasts around 8-10 weeks depending on the aftercare.
Human Hair
Human hair is 100% human hair and can last up to 3-5 months depending on aftercare. Human hair has the cuticles removed which means the life time of the hair extensions are shorter compared to Remy hair extensions. Human Hair extensions are ideal for clients who want hair extensions for a short period of time.
Remy Human Hair
Remy Human Hair is 100% Human Hair. Remy hair is specifically processed to ensure that the protective layer of the cuticles remain intact and are facing in the same direction from root to tip. Ensuring natural shine and vitality allowing the hair to behave tangle-free throughout its lifetime. Premium Remy Human hair can last around 6 – 9 months depending on aftercare, and the top Virgin cuctile Remy can last 9-12 months, even 24 months.
Q: Will I be charged for customs & import duties?
A: Unfortunately, if you are an International customer then you will be charged for customs and import taxes. This will depend on the weight of your parcel and the country the parcel has been shipped to. Hi Remy Hair is not responsible for any customs or import costs. But we can help you declare lower value to avoid the taxes sometimes.
Q: How can I pay for items?
A: We accept the following payment methods: T/T / Paypal / Western Union / Money Gram.
Q: What delivery options do you offer?
A: We offer DHL, Fedex and UPS etc.
Q: Do you refund the delivery charge?
A: Unfortunately, the delivery charge will not be refunded as this service has been obtained.
Q: Can I do my customized products?
A: Yes, customized orders are accepted.